Longaberger baskets were started by Dave Longaberger, based in Newark, Ohio. Today, the handcrafted Longaberger baskets can be purchased through the Longaberger website or a Longaberger consultant. If your basket breaks, Longaberger does not suggest that you attempt to repair the basket yourself, as you may damage it further. Instead, you should contact your Longaberger consultant if you have one. If you don't have one, you can easily send your Longaberger basket directly to the company to have it professionally repaired. Longaberger will quickly restore baskets to look like new.
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Visit the Longaberger website.
Click "Our Company," located at the top of the page.
Click "Contact Us" on the left side of the page.
Look below the title "Technical Assistance For Using This Site." Click "Click Here" following the Basket Repair sentence.
Print off a "Basket Restoration Form" located on the Repair page. Fill out the form, being sure to include your name, email, address and phone number.
Place up to two baskets in a shipping box, and send the baskets to: The Longaberger Company Attn: Repair Department 5563 Raiders Road Frazeysburg, OH 43822