Things You'll Need
Glass or whiteboard cleaner
Sharpie markers contain permanent ink that is not meant for dry-erase boards, which are also known as whiteboards. Due to the fact that Sharpie pens resemble many types of whiteboard pens, using a Sharpie on a whiteboard is an easy mistake to make. Such ink does not lift off a whiteboard using the dry eraser that comes with the board. However, you can use another type of marker, along with a cleaning product, to lift different permanent ink from whiteboards without staining the board.
Write over the Sharpie ink with a "high-odor" whiteboard, or dry-erase, marker, which contain solvents that can dissolve permanent ink. "Low" or non-scented markers do not have the appropriate solvents, according to Smart Technologies.
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Wait just a few seconds, and then wipe the whiteboard with a soft or microfiber cloth. Proceed to Step 3 if any Sharpie ink remains. Don't let the ink dry or else the cleaning process becomes much more difficult.
Spray either liquid whiteboard cleaner or glass cleaner onto a clean soft or microfiber cloth. Then, wipe the whiteboard clean with the saturated cloth. Wipe the whiteboard dry with the soft side of the cloth or a different soft cloth.
Never use harsh chemical cleaners on whiteboards.