How to Troubleshoot a Kenmore Progressive Canister

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The Kenmore Progressive canister vacuum cleaner has a swivel and steering system to allow the handle and canister to move easily; it also has dirt sensors, LED light, agitator performance indicator, 8-foot-long hose and motorized pet upholstery tool to remove pet hair from furniture surfaces. Other features include HEPA filtration system and a performance indicator for the dust bag and to tell users when there is a clog. Despite all of these features, owners may wonder what to do if a problem occurs with the vacuum. You can handle most issues, however, can with a little troubleshooting.

Things You'll Need

  • Replacement dust bag
  • Replacement filter (if needed)
  • Soft brush
  • Scissors
  • Clean cloth(s)

See if the Kenmore canister vacuum cleaner has become unplugged if it will not start and the fuse or circuit breaker does not need to be replaced or reset. Make sure the hose is firmly connected to the vacuum cleaner.

Replace the dust bag if the vacuum is not suctioning up dirt well or the “Check Bag” indicator light illuminates. Disconnect power and remove the hose from the canister base. Pull the hood release out and then up to lift up the canister hood. Remove the dust bag from the red mount and discard the bag. Turn the red mount to face down and slide the new dust bag slots into the tabs so that the cardboard tab slides into position and the holes line up. Push the body of the bag into the canister and close the canister hood until it latches. Reattach the hose.

Change the motor filter on a regular basis if the vacuum cleaner is not suctioning or performing well. Remove the bag as outlined in the previous step and locate the rubber retainer in the hood of the canister. Lift up on the retainer to pull out the motor safety filter. Replace with a new filter, available through Kenmore, and make sure the filter fits completely under the rubber retainer for proper position.

Replace the exhaust filter when the surface area is completely covered and the vacuum no longer traps dust. Locate the exhaust filter, which is cylinder-shaped, from the canister and pull it out and down to remove. Locate the exhaust filter on the rear of the canister and replace with a new filter, available through Kenmore. Place the tabs on the new filter into the canister slots and rotate slightly until it snaps into place.

Clean the agitator if the brush roll slows down or stops turning or on a weekly basis if the vacuum is used regularly. Remove the vacuum from power and turn the canister over. Remove dirt and debris from the agitator area with a clean cloth and cut away any strings with scissors.

Clean the dirt sensor if the green light does not switch back to red. Step on the release pedal and pull the wand from the base. Look inside the open wand base and find the sensors, which are about 4 inches down inside the swivel head. Use a soft brush to reach in and clean the sensors. Put the wand back into the cleaning head.

Adjust the carpet height selector to the appropriate setting if the vacuum is not cleaning properly or the sensor light is not illuminated and the filters and bag have been cleaned or changed. Select “Carpet” for most carpets or “Floor” for bare floors. Slide the “Electronic Suction Control” up to increase suction or down to decrease the suction.

Clean the power cord with a clean cloth if the cord will not automatically rewind. Pull the cord out to the full length and then press the “Cord Rewind” button to coil.

Look for items that are caught or jammed in the hose or nozzle if the vacuum cleaner starts and then stops suddenly. Remove the obstruction and let the motor cool before restoring power.

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