Questions to Ask an Auto Insurance Claims Adjuster
Claims adjusters work with you to settle your auto insurance claims. It is the claims adjuster's responsibility to process the financial aspects of your claim. Adjusters typically assess and calculate property damage and personal injury expenses. Adjusters may also determine if you are entitled to receive compensation based on the circumstances of your accident, so it is important to remain in close contact with him during the claims process.
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Does My Policy Cover the Accident?
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One of the most important questions to ask your claims adjuster is "Am I covered?" As a policy holder who pays a monthly premium for insurance coverage, you want to know if the insurance you pay for will cover you if you are in an accident, you hit a tree, back into the garage door or if your vehicle is stolen. Understanding your policy coverages is an important part of insurance claims settlements.
Do I Have to Pay a Deductible?
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Ask your claims adjuster if you are responsible for paying any out-of-pocket costs after an accident. The primary out-of-pocket cost is your collision or comprehensive insurance deductible. This is a small portion of the loss you must pay before the insurance company picks up the bill for additional expenses. Deductibles typically range from $50 to $1,000 or more. You choose your deductible at the time you purchase your auto insurance policy.
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What Do I Do If I Am Considered At Fault?
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Your claims adjuster can tell you if you are considered liable for an auto accident. Ask your adjuster who was at fault for the accident to determine if any further action is required on your part and to understand your rights. If you are held responsible for an accident, you may be the subject of a lawsuit and have to attend court. If you were not at fault, you may be entitled to compensation from your insurance company and the at-fault driver's insurance company depending on policy coverages and liability laws in your state.
After My Claim is Settled, How Do I Get Paid?
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Claims are settled in different ways depending on the amount of damage to your vehicle, fault and the provisions listed in your insurance policy. Ask your claims adjuster if and how you will be compensated for a loss. If you were at fault for an accident and filed a collision claim, your insurance company pays the repair company after you pay your deductible. If you are not at fault, the other party's insurance company will most likely cut you a check for the cost of vehicle repairs.
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References
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