There are vast differences in business to consumer marketing, known as B2C, and business to business marketing, known as B2B. These two types of marketing differ in the mediums, strategy and techniques employed. They also differ in their approaches, with consumer marketing attempting to reach the most consumers as possible, while business marketing attempts to reach a small slice of target customers.
Consumer and business marketing use different strategies to appeal to their consumer base. Consumer marketing by definition is for the masses and appeals to base needs and wants. Whether it is for laundry detergent or a high-end watch, consumer marketing must play up the lifestyle-enhancement features of their product. Business marketing, on the other hand, appeals to practical concerns, such as cutting costs or growing revenue. For example, a software product that can eliminate manufacturing redundancies appeals to business owners' desire to increase efficiency.
B2C and B2B marketers use different strategies to appeal to their market segments. Consumer marketers try to capture the most "eyeballs" as possible, using metrics such as viewers, market share and pay-per-impression. Business marketers prefer to know that their target consumer is being reached and do not care as much about the total number of views. These marketers seek out niche publications, websites and TV shows that will be viewed mostly by a particular business segment.
Consumer and business marketers choose different mediums to reach their clients. For example, a business marketer would be eager to sponsor an industry awards show or trade conference. They might also advertise in a niche trade magazine. A consumer marketer, meanwhile, seeks to maximize exposure with the most widely viewed mediums. The Super Bowl, which brings in about 100 million viewers each year, is a consumer marketers' dream.
Product - vs. People-Driven Marketing
A critical difference between B2C and B2B marketing involves the way the purchaser connects to the brand. Consumer-driven marketing is based on a connection with the product to drive the brand. Business marketing is based on the relationship between individuals to propel the brand forward. If you are choosing a corporate legal firm to represent your company, for example, you want to know and trust your attorneys. You need to meet them and gain a feel for the services they offer. On the other hand, consumer marketing is driven more by the price, quality and personal satisfaction that a product can provide.
- Photo Credit consumer support image by T.Tulic from Fotolia.com
B2B Marketing Ideas
Business-to-business, or B2B, products and services are a slightly different animal when it comes to marketing. Traditional means of marketing like cold...
What Do B2B & B2C mean?
B2B and B2C are common acronyms referring to business-to-business and business-to-consumer company formats. A B2B company sells goods or services to other...
How to Determine Your B2B Target Market
Having a clear understanding of who your target market is will help you produce more effective products and provide better services. Targeting...
Advantages & Disadvantages of B2B
A business-to-business operation is a company that sells goods or services to other companies as opposed to consumers. Relative to a retailer...
Difference Between a Buyer and a Consumer
When you formulate a business and marketing plan you must take the time to identify your ideal target market. The target market...
The Advantages & Disadvantages of B2B & B2C
B2B is an acronym for business-to-business. It means that you market your business service or product to other businesses. The acronym B2C...
List of Top Market Research Companies
In 2013, the top 50 market research firms in the world earned revenue of $9.8 billion, according to the American Marketing Association....
Similarities & Differences Between Web & Print Advertising
Print advertisements include newspapers, magazines, pamphlets and brochures. Web advertisements encompass any ad appearing on the Internet, whether on a large website...