How to Become an Executive Concierge

Concierge services have expanded beyond the 5-star hotel.
Concierge services have expanded beyond the 5-star hotel. (Image: Comstock/Comstock/Getty Images)

It may seem that a concierge is something only the rich can afford, but more and more people at all economic levels find that having the extra set of hands that an executive concierge provides can be invaluable and even save them time and money. An executive concierge offers various services to individuals and corporations. An executive concierge does everything from shopping and errand-running to appointment and travel arrangement. If you're the type of person who excels at organization and multi-tasking, being an executive concierge could be a promising career.

Develop your communication and planning skills. There are no degrees or certificates available in becoming an executive concierge. However, understanding how to plan events and communicate well with your clients is essential. You will also need skills in marketing in order to promote your business.

Work for a concierge service, event planner or personal assistant and learn how to deal with clients and their various requests. Before you go into business for yourself, spend some time working for someone in the industry. It's an excellent way to find out if this is a career you would like to pursue.

Call your local municipality and find out whether there are permits or licenses required in order to run a concierge service out of your home, if that is your intention. Starting your service from your home office is a good way to save money on start-up costs.

Develop a list of services you would like to offer. Think of all of the errands you could do and other services you are good at. Your list could include pet-sitting, getting an oil change for a car, setting up travel, landscaping, meal pick-up, plant care or anything else you think could be needed. Always make it known that you are willing to consider most requests.

Offer your services directly to large companies in your area. Some large, successful companies are now offering concierge services to their employees to cut down on employee absences and to help their employees accomplish tasks outside work.

Promote your service to local companies and through networking opportunities such as those offered by your local chamber of commerce or other business groups.

Market your services by advertising in popular local newspapers and magazines and on websites. Place a sign on your car, since you will likely be traveling a lot and invest in good business cards so you can hand them out easily whenever someone inquires about what you do. Consider creating a website that offers interactive appointment services and a place to send in requests.

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