Vanguard is a well-established financial services company that currently offers more than 100 different mutual funds and exchange traded funds. To accommodate the diverse needs of its customers, Vanguard has multiple channels through which it can be accessed. Remote access is most easily accomplished through the telephone, Internet or with a mobile device. Customers can access Vanguard remotely to open accounts, reset password information or manage their portfolio. Vanguard uses multiple security checks to ensure remote access is safe.
Things You'll Need
- Mobile phone
Define the issue you need help with before calling Vanguard by telephone. Vanguard has telephone service for technical support, account information such as balances and recent transactions, and account opening, among others. Web technical support can be reached at 800-860-8394, account information at 800-662-6273 and account opening at 800-319-4254.
Access your accounts online by logging into Vanguard's website. Online account management can be used for checking balances, enrolling in paperless statements or conducting transactions. Vanguard customers also receive insights into how their investments are performing in the "My Portfolio" section of their online account. Customers can open an account remotely through the Vanguard website.
Download the Vanguard Mobile App to access the company with a cell phone. The application is available for the iPhone and Blackberry. The mobile application can be used to check account balances, transfer funds between a Vanguard account and another bank and to research investments. The mobile website is vanguard.mobi and it uses the same login information as the traditional website.
Contact Vanguard's Web Technical Support Services if you have trouble logging in to your account or questions about online security. The number for Web Technical Support Services is 800-860-8394. To restore information online you will need to re-enter your account information, password and username and refresh your security information. Technical support also handles inquiries about online fraud. If customers receive requests from Vanguard to give out customer information in an unsecured manner, Vanguard recommends contacting technical support to report the problem.