How to Fix Error 1311

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While trying to install any Windows Installer-based program from a CD on a Windows XP-based workstation, you may get the error message "Error 1311. Source file not found(cabinet): D:\filename.cab. Verify that the file exists and that you can access it." This problem occurs because the Windows XP security policy is restricting access to the CD drive. You can overcome this problem by copying the contents of the CD to a folder on your hard disk, and then running the setup from this folder.

  • Go to "Start" and click on "My Documents." In the My Documents window that opens, click on the "File" menu, click on "New" and then click on "Folder." Type a name for the new folder (for example "setupfile"), and then press "Enter."

  • Insert the software setup CD into your CD drive.

  • Go to "Start" and click on "My Computer." In the My Computer window, double-click on the CD drive to open it.

  • On the "Edit" menu, click on "Select All" and then click on "Copy."

  • Go to the "setupfile" folder you created, click on the "Edit" menu, click on "Paste" and wait for the process to complete.

  • From among the files you just copied, double-click on "Setup.exe." Setup starts.

References

  • Microsoft Windows XP Inside Out, Second Edition; Ed Bott, Carl Siechert, and Craig Stinson; 2004
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