The AT&T data plan allows users to surf the internet as well as receive voice video mails and other similar features that require the transfer of significant amounts of data. If, however, you choose to cancel your AT&T data plan, you then need to consider your options. This is especially so for AT&T subscribers who opted for the iPhone or other 3g-enabled phones.
Contact customer care at (800) 331-0500 and ask to cancel your AT&T data plan.
Negotiate with the customer service representative about the finer details of your cancellation. Appeal your case using a financially-challenged angle in order to make canceling your data plan an easier and less problematic process.
Cite your use of another non-3g enabled phone to further add strength to your appeal. At this point, AT&T will work to cancel your data plan. iPhone users, on the other hand, have a serious problem with this. You will not be able to disable the data plan for an iPhone without either returning the phone and paying a hefty fee or hacking into the iPhone's 3g and data connection to mask using it.
Tips & Warnings
- While this article does not promote and will not discuss unlawful modification of the iPhone or deceptive measures in order to cancel your AT&T data plan, the option is there for users to explore.
- If you do wish to explore these options, be prepared to either compromise your iPhone's hardware and software or receive an email indicating the resumption of your data plan's fees. The safest bet would be to sell the iPhone, pay the fees or have them transferred to another individual and switch to another phone.
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