How to Avoid ATM Scam or ATM Theft

We see ATM machines everywhere we go. Convenient stores, fastfood chains, donut shops, department stores, gas stations, and even nail spas have ATM machines inside. ATM theft has been a big problem and will always be. Did you hear about the Arco gas station and Lunardi's Supermarket ATM scam incident back in May 2008 where customers of both establishments were victims of identity theft? The card reader / scanner at the check out counter has been tampered and customers' debit card information (card and PIN numbers) were stolen. This is a type of card skimming scam wherein a device is inserted into the card slot on an ATM to capture your card information. Here are a few tips to protect yourself from ATM scam or theft.

Instructions

Difficulty: Easy

Things You’ll Need:

• Extra care and awareness

1. Refrain from using your ATM / debit card when shopping. Use cash or credit card. If you have a check card, select "credit" instead of "debit". Selecting "Credit" requires your signature instead of using your PIN to authorize your purchase. Major credit cards have 100% Fraud Protection. With a debit card, you may have limited protection depending on how soon you notify your bank about the fraud. You also cannot cannot request stop payment on a purchase you are trying to dispute. Another drawback of a debit card is you do not establish your credit rating.
2. Change your pin regularly. Make it a habit to change your PIN regularly. This also applies to your email and online bank accounts as well. When you change PIN, do not use your birth date and digits taken from your telephone or Social Security number.
3. As much as possible, do not use non-bank ATM machines as the risk of ATM theft scams is higher than machines at your bank.
   
   
   Start going to one bank branch and use their ATM machine for all your future transactions. This way, you can get familiar with the machine (card slot or card reader) and its surroundings (number of security cameras and where it is located).
   
   
   Another tip is find out the phone number of the branch and its 24 hour service number and save the number/s in your cell phone.
4. Before you use an ATM machine, check for dubious devices like extra video camera mounted to the ATM machine. This is another type of ATM
   scam in addition to skimming where thieves mount a wireless video camera inside the ATM area so they can watch you as you enter your PIN.
   Check the card slot. Do you see a plastic strip or film sticking out? Is there anything glued to the card reader or cash dispenser?
5. If your card is stuck inside the card slot, do not leave the machine. Call the branch or the bank's 24 hour service number and report the incident by using your cell phone.
   
   
   Also, never ever let a stranger help you in retrieving your ATM card. If somebody comes near you and offers help, say NO and make sure they leave you alone. This is another type of ATM scam. The thieves insert a blocking devise (a thin film inserted inside the card slot so that your card gets trapped inside). They come up to you and offer help. They will ask you to enter your PIN a couple of times. They may also hold the cancel button while you enter your PIN. This is just their way to memorize your PIN. Once you leave the ATM area, they will come back and take the glued film out. They now have your ATM card, PIN and money.
6. Use your body or hand to shield the ATM keypad from anyone standing behind you or next to you as you enter your PIN. Do the same if you
   decide to use your debit card at the supermarket or department stores. Don't let the store clerk and people behind or next to you watch you as
   you enter your PIN.
7. When you shop online, do not use your debit card, if possible. Also, take note that online shopping does not require you to enter your PIN.
8. When you receive an email from your bank, do not click on any link. If you are being asked to update any information, delete that email and open a new browser and type your bank's website yourself instead. It would be better if you delete your cache and cookies before going to your bank's website. When you're done checking your bank account, delete your cache and cookies again even if you're using your own computer.
9. Make it a habit to check your account often. Check for any unauthorized transactions and at the same time see to it that the amount debited to your account is correct.
10. Report any stolen or lost ATM card immediately.