How to Book Travel on FlyAsianXpress
A 'Flexi' airline, FlyAsianXpress gives its customers the comforts of traditional air travel they demand at prices they can afford. It has teamed up with AirAsia to provide air access to Malaysia's rural cities on Borneo. Currently flying only to domestic locations, it hopes to one day fly internationally as well. Follow these steps to book your flight.
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Instructions
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Book Tickets on FlyAsianXpress
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Book your flight on FlyAsianXpress's English Web site (see Resources below). Choosing your itinerary is a breeze. You'll even find a map depicting all of the airline's routes.
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Phone up the FlyAsianXpress call center at 011 (+60) 03 8775 4000 to book your flight over the phone.
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Go into a FlyAsiaXpress sales office.
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Speak with a travel agent at a travel agency in Malaysia.
Explore Possible Destinations for Flights on FlyAsianXpress
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Fly from 11 departure cities to reach Miri, the gateway to some of Borneo's top adventure spots. There are scores of flights at various times of the day to choose from.
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Check to see which cities have flights departing for your destination, especially on the outer edges of the north coast. Most are only serviced by a few short-haul flights.
Choose a Departure City Served by FlyAsianXpress
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Select Miri as your departure city to be within reach of 11 cities, mostly in the state of Sarawak.
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Fly from Kota Kinabalu to travel more widely around Borneo, mostly to the outer edges of the north coast.
Be Aware of FlyAsianXpress Policies
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Have your itinerary with your confirmation number handy. FlyAsiaXpress has a ticketless check-in system.
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Change the name of the passenger on the flight at least 6 hours ahead.
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Arrive at the check-in counter 30 to 90 minutes before your flight. Make sure you arrive on schedule and with proper ID. You will not receive a refund if you miss the flight.
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Bring up to 33 lbs. of carry-on luggage. Any extra baggage is not allowed.
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Make any changes to your flight a minimum of 3 hours ahead.
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Tips & Warnings
Locations and contact information for travel agencies and FlyAsianXpress sales offices can be found on the Web site.
All phone numbers include the U.S. international prefix "011." When calling internationally outside the United States, substitute that "011" with "00."
All country codes are within parentheses and begin with a "+" sign.
Familiarize yourself with Boreo's geography. The cities serviced by FlyAsiaXpress are rural and not well known.
There aren't many long-distance flights. For the most part, you'll have to fly from cities closer to your destination in order to reach the outer edges of the FlyAsianXpress routes.
The currency in Malaysia is the ringgit, which is roughly equivalent to 25 cents.
You'll pay a booking service fee (about $1.50) for bookings made at the sales office, group desk, and through the call center. There is also a fee for wheelchairs (about $3.50).
There are no refunds for cancellations.
