Introduction to Computer Conferencing
Computer conferencing occurs when two or more users are teleconferencing using two or more computers. Usually, one of the conference participants is in charge of handling what is on the computer screen for all others to see. That person is referred to as a host or moderator. Individuals can all participate in a conference call while looking at one presentation on the computer. They can also communicate by instant messaging. Some computer conferences occur simultaneously with a telephone conference. That way, participants can chat via telephone while they watch what's occurring on the screen.
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Geography
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A big benefit of computer conferencing is that people all over the world can participate. They only need an Internet connection. A host sends out an email to participants with a link to the conference room or web room and the date and time of the conference. If someone plans to participate, he can accept the invitation right from the email.
Features
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There are several features of computer conferencing. First, most participants have the ability to set their notifications if they're going to be busy, on the phone, or away from their computer screen during the conference. The instant message feature allows participants to ask questions. The questions may go to all of the participants or can simply go to the host of the conference. Participants can also download manuals or notes in pdf format to accompany the conference. Quizzes and exercises can be taken during breaks in the conference. This is perfect for eLearning, as students have hands-on activities they can perform that will help them retain what they learn. Electronic bulletin boards can be set up for information or questions to be posted.
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Pros
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Besides the benefit of the participant's location, there are other pros to using computer conferencing. If you're going to have an online training session, you can reach several people from different organizations at once. The host or moderator can open up the computer conference so participants can each individually do exercises or otherwise participate in the conference on the screen. The host can also give control of what is on the screen to other people so he can evaluate their skills.
Cons
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One of the cons of computer conferencing is that sometimes what's on the host's computer screen won't be the same as what's on your screen. The host's screen sometimes moves quicker. You may be at a disadvantage if you're trying to understand something and you aren't looking at the proper content on the screen. Depending on your organization's security, your firewall may block you from being able to open the conference room. To circumvent missing a significant computer conference, try to open the room a few minutes in advance. That way, if you have to get assistance from your network administrator, you'll have time before the call begins.
Uses
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Computer conferencing is great for business communications. It allows people to have business meetings directly from their desks without incurring the costs and headaches of traveling. Computer conferencing is also used for eLearning in a work or school environment. Companies are realizing the cost benefits of training their employees via computer conferencing. The student can log in and take her training modules from remote locations in the atmosphere of her choice. Schools are also providing eLearning courses to students. This results in students being able to telecommute and eliminates the need for learning in a classroom filled with distractions.
People can get answers to questions easily by using computer conferencing to post their messages on message boards in forums. They can get answers quickly from others on the same forum who have had similar experiences.
Misconceptions
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A misconception of computer conferencing is that people may be under the impression that they'll receive answers immediately. This is not always the case. Often, websites and forums are not moderated 100 percent of the time. You may post a question but not receive an answer quickly, or even at all. Follow-ups may be necessary.
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References
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