How to Use the Keypad for Text Messages

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To use the keypad for text messages, you'll need to be aware that there are option buttons to allow for numbers, capital letters and symbols. Become familiar with using a keypad for text messaging from a cell phone customer service representative in this free video on text messaging.

Part of the Video Series: Cell Phone FAQs
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Video Transcript

Hi, my name's Jordan Carlman. Today, we're going to talk about how to use the keypad for text entry method. So, on standard cell phones, like the Motorola RAZR, you're going to have a unique texting option, whereas if you're using a data device, like the Blackberry Storm, it's going to have a full QWERTY keyboard, which for a PC user, which would be more intuitive to use. So, it's going to be important that you know how to use those text entry methods on a phone like the Motorola RAZR. On a phone like this, if you're at the area where you can enter in texting, you're going to have different options. If you notice, on your left soft key, which is located on the left and right hand side of the phone, you have ABC lowercase. That's the left hand soft key. If you press it, now you're looking at all of your different text entry methods. Once again, per manufacturer, these may be different methods for different phones. In this case, on option three, lowercase ABC, we're going to be using each one of the numbers which has three letters associated with it, and will cycle through those three letters to enter a text. If you notice, with each number on your keypad, you have three letters associated with it. To use this option of standard ABC texting on your standard cell phone, what you're going to need to do is hit a number the amount of times that you want to cycle through and get to a letter. For example, if you're trying to type the word "hello," you would first go to number four which has the letters G, H and I associated with it. Hitting the number four twice in rapid succession will get you the letter H. If you were to hit it three times, you would've gotten the letter I, or once, you'd get the letter G. Then, if you were continuing the word "hello," you'd go to the number three which has D, E and F associated with it. So it you press it twice, you'd get to E. Now, to go on to L, you would have the number five. The number five has J, K and L associated with it. In this circumstance, you would hit five three times to get the letter L, but you'll notice on your screen that the letter L remains highlighted for a split second after you cycle to it. You have to wait until it's no longer highlighted, otherwise you would continue the cycle all the way back to the letter J, if you were to hit it a fourth time. After the letter L is no longer highlighted, you can then press the number five three more times and get your second letter L. To finish hello, you would go on to the number six and with three presses of the number six, you get the letter O. And that's how you use the keypad for text messages.


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