How to Change Your ESN Number

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To change an ESN number on a phone, which means activating a new phone, log in to the carrier's Web site, click on "Upgrade or Activate Phone," and follow the prompts to either activate the new phone or purchase a new phone. Follow simple steps to change the ESN number on a cell phone with information from a wireless specialist in this free video on cell phones.

Part of the Video Series: Cell Phone Information
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Video Transcript

Hi, I'm Ben from the Cellphone Broker in San Jose, California. Today I'm going to show you how to activate your new cellphone or do an ESN change for your cellphone online. Right now, I'm going to use the Sprint website. All you do is go to and we'll show you what to do next from there. Okay so what you're going to do is you're going to log into your spring account and over here on the left hand side next to the phone that you have, hit upgrade or activate phone. You can then select activate now. It has already have a new phone? Just hit activate it now. Once again this is how you do an ESN change for your cell phone so what you'll need to do is have two cell phones available, your old one an then the new one that you're going to switch it to. So we have the phone right here. We're going to switch this one out. So what you're going to do is you're going to hit upgrade or activate phone. It has two questions here. Already have a new phone or want a new phone? Want a new phone would be if you're going to buy a new phone from Sprint right now. Activate it now, would be if you already have the phone that you're going to activate. So you're just going to hit this button right here activate it now. What you'll do next is it'll walk you through on what to look for. The new phones code would be the ESN DEC which can be found on the box for the phone or it can be found under the battery for the phone. What you're going to do is you're going to type in that code right there in that first box and then type it in right here to the second box. After that, just hit continue and it'll give you programming instructions on how to program your new phone. I'm Ben from the Cellphone Broker in San Jose, California. You can log on to our website


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