Troubleshoot a Computer Hard Drive

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Troubleshoot a computer hard drive by running a program that will check the hard drive for problems and then fix any problems that it encounters. Reboot the computer in order for the program to find and fix errors with help from a software developer in this free video on computer hard drives.

Part of the Video Series: Computer & Internet Tips
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Video Transcript

Hi, my name is Dave Andrews and today I'm going to show you how to troubleshoot a computer hard drive. Let's go to our computer. And we're going to run a checking program that will check a computer hard drive for problems. Just click on your start button and on XP you'll go to run. I'm just going to type in CMD here, which you would type into the XP run prompt. Now in Vista, let's right click on command and say run as administrator. Press continue. Now, we're going to run a function here or a program that will check the entire hard drive in our computer for problems and will fix those problems as it encounters them. The way that it will fix them is it will basically mark any bad sectors that it comes across and it won't use those bad sectors in the future. So, let's type CHKDSK for check disk. A little shorthand there and then a space slash F for fix any problems that you come across. Press enter after typing that. It's going to tell you it can't run right now because we're basically using our hard drive. So, what it wants you to do is it wants you to reboot your computer and then while your computer is booting back up it's going to run that troubleshooting test on it. So, we're going to say Y for yes, which means we want it to run the next time the computer restarts and we're going to say enter. So, basically we've just flagged our hard drive to be checked the very next time this computer restarts. So, click on your start button and basically go this little arrow and we'd like to choose restart to restart our computer. My name's Dave Andrews and I've just showed you how to troubleshoot a hard drive.

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