Software & Computer Systems for Your Business

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Communication Systems for Your Business....5

Run a better small business! Learn about what software and computer systems you need to run a successful business in this free video clip.

Part of the Video Series: How to Franchise Your Business
Promoted By Zergnet


Video Transcript

In this segment; software and computer systems. This is the control or your entire process of your business. You've heard me mention systems on top of systems on everything you do. Just imagine if your computer wasn't totally systemized where you would be. It wouldn't work. Same thing with your business. You need first of all in any business a data base to know about your customers. I referred to that in an earlier segment to get as much information that you can from your customer to help them along and provide them with the product and service you need. Communication. In our case, we had to know how to reach our customer. If something went wrong in a home in a maid service, you had to be bale to reach that customer and the employee always had that information because they would be the first one to discover something wrong. That information is in a data base format. Online information. Online I'm talking about having at your website a place where the client can actually register for a newsletter, which is an expert way to build your business. Every time you send a newsletter, you can put a little in there. Please keep them small. I get so many newsletters that are so long, I don't even bother anymore. They're just too time consuming. Give them something just a little bit to use each time. Also, you can have your entire data base right online, so if your customer wants to check on their account just like they check their checking account; have a password, a user name. They get in, they see if they paid on their bill, if they owe on their bill, and they can pay on their bill and it makes it easier for you. All of a sudden, you got a thing that says you've got money in your account that was deposited. You know that you can pull it out of your receivables. Then what kind of system to use. Basically today, there's 2 systems; there's Mac and there's Windows. If you have a Windows machine you have vested to use today. If you have a Mac, you can use either one. Yes, I'm an Apple guy. You might have gathered that. Take the system you want. By the way, the softwares will work on either machines in most every single case so select your computer cordially and go ahead and use your data base, your online service and your customer password that type of information to help them make your business work easier for you and for them.


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