I Try to Update Apps on My iPhone & it Says "Cannot Connect to iTunes Store"


One of the attractive features of an iPhone is the ability to download applications and increase the functionality of your phone. When you download applications, you will inevitably need to update them when changes are made. In some cases, users find that they cannot connect to the iTunes store when they try to update.

Error Message

  • Users who experience this problem are typically notified by a common error message. It occurs when you go to the App Store and then to "Updates." When you click on "Update All" the phone will then try to connect to the iTunes store and start downloading the latest updates to your applications. At that time, users typically see an error message that says "Cannot connect to iTunes store." After acknowledging the message, the downloads stop.

Computer Software

  • When this happens, one of the first items that you need to check is the current version of iTunes that you have on your computer. When you sync your iPhone to your computer, it will link up with the iTunes that you have saved. If you do not have the most recent version of iTunes on your computer, it can lead to problems when syncing the applications on your iPhone. In this case, simply download the latest version of iTunes from the Apple website.

iPhone Software

  • In some cases, the problem is related to the version of iPhone software that you currently have installed on your phone. If you do not have the latest iPhone operating software installed on your phone, it can cause problems when trying to sync to the iTunes store. To get the latest version of iPhone software, you will need to hook your phone up to your computer and sync it to iTunes. Then select the option to update your iPhone software.


  • If you are sure that you have the latest versions of iTunes and iPhone software, the problem may lie in your connection. In some cases, you may not have a good connection to the Internet, which is required to update your apps. Make sure that you are on a Wi-Fi network or on the cellular carrier's network. In some cases, you may need to reset your iPhone to allow it to connect properly.

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