What Happens When a Mobile Contract Expires?


Mobile contracts with a wireless provider typically last one to two years from the day of signing. Once that contract has expired, the provider has the ability to raise prices, request a contract renewal or allow the customer to float month to month without a contract. Most mobile providers will notify a customer when the contract is ending, but it can be beneficial to personally keep track of the contract expiration date to anticipate any changes that may occur.

Price Increase

  • Many mobile companies have the ability to raise a customer's monthly charges when their contract has expired. The contract locks the customer into a set price for the full term of the contract, and, once that expires, if a customer doesn't choose to sign onto a new contract immediately, prices can go up and automatically be charged to the monthly bill.

Renewal Request

  • When a mobile contract expires, the provider may require the customer to sign back on with a new contract. It doesn't have to be the same plan as before, but a new plan will need to be chosen and a new contract will need to be signed in order to continue service with that provider. A customer will often be given a couple months to sign a new contract before the company would take action to cut off service to the mobile number.

Ending Service

  • Depending on the provider and the plan, service can be shut off if a contract has expired and the customer has not contacted the company to sign a new contract. Normally, a warning letter will be sent to the customer ahead of time to inform of the contract expiration and detail when the service will be shut off indefinitely.

Month to Month

  • Many mobile providers consider a one- or two-year contract to be a promotion, and, when the contract expires, the customer is allowed to have a month-to-month plan. Monthly charges would stay the same even though the contract has expired. However, if the customer chooses to cancel their service at any time while being month to month, there will be no fees, as there would be if still under a contract.

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