How Charter Telephone Works


Charter Communications is a company based in the United States that acts as a service provider for telephone, Internet and cable television services to consumers and businesses. If you're considering signing up for telephone service with Charter, it's always a good idea to do a little research to know what you're getting into.

Cable Telephone

  • Unlike regular telephone services, the service offered by Charter Communications is a "cable" telephone plan. This means that telephone signals are transmitted over the same coaxial cables used to deliver TV and Internet services into your home instead of the phone lines in your area. Because of the higher available bandwidth of coaxial cables, cable telephone service is clearer and more reliable than regular phone service.

Included Features

  • Included with the basic Charter Communications telephone plan are features like voicemail (which prevents you from needing a regular answering machine), caller ID (which displays the name of the person or business who is calling you), call forwarding (which lets you transfer a call to another number or line at your discretion) and "anonymous call rejection" (which lets you disable the ability for anonymous numbers to call your home), among others.

Unlimited Long Distance Calling

  • Charter Communication's phone service offers customers unlimited long distance calls no matter what day of the week or time of the day it is. This means that the price you pay to make a call down the street is the same price you will pay for that call across the country. This is similar to the way that cell phone plans operate, but antithetical to the way most landline phone services operate.


  • Like most communications companies that offer multiple types of service, you can get a discount on Charter telephone service if you also purchase cable television or cable Internet service on the same account. The price you get for purchasing all three, for example, will be cheaper than the individual prices of all three types of service added together.

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