Why Does Yahoo! Messenger Photo Sharing Not Work?


Yahoo! Messenger allows you to share photos with your contacts from your hard drive or from Flickr. You can discuss the photos together through instant messaging, and each person can save the photos to her computer. If the photo-sharing feature isn't working properly, check your photo file size and your version of Yahoo! Messenger before you panic.

Operating System

  • Yahoo! Messenger doesn't support photo sharing through the Mac operating system. If you or your contact is using a Mac, you won't be able to share photos during your instant message conversation.

File Size

  • If photos aren't appearing in the Share Photos panel or if they are showing up pixelated, check your photo's file size. Large files may not work correctly in Yahoo! Messenger, depending on your Internet connection and computer speed. Try saving your file as a compressed JPEG file or at a lower resolution before trying to share it again.

Yahoo! Messenger Version

  • Make sure you and your contact are using the most recent version of Yahoo! Messenger. Some older versions don't support photo sharing. Even if you both are using versions that support photo sharing, the feature may not work correctly if you are using two different versions of the program.

Slow Internet Connection

  • Broadband connection speeds vary based on the type you choose through your Internet service provider. If you are using a budget-friendly connection, it's likely slower than more expensive connections. A slower connection, such as a dial-up connection, can cause photos to time out before photo sharing can occur. Try reducing the file size of your photos before sharing if you're using dial-up.

Number of Photos

  • Yahoo! Messenger 11 lets you share up to 300 photos in one photo-sharing window. If you try to add more than 300 photos, the program will prompt you to remove all photos to add new ones. As an alternative, manually delete some photos from the window before adding new ones.

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