The GE WCVH6800JWW front-loading washer experiences problems related to spinning and draining, leaking water and no power. You can troubleshoot most of these problems from home by adjusting your load, checking connections and keeping your washer clean and well maintained. All other issues require service, which you can obtain by dialing 1-800-432-2737.
No Spinning or Draining
Redistribute your clothes if a load becomes unbalanced. Also, increase your load size setting in case you selected a small size for what is in fact a large load. Confirm that your washer is not sitting on the drain hose and that the hose is straight. Continue by checking your household plumbing to make sure no drains are clogged. The last step entails cleaning the pump filter by opening the access door, placing a shallow pan in front of the washer to protect the floor and pulling down the pour spout.
Check whether the door gasket is properly sealed and not torn. Objects accidentally left in pockets could have damaged the gasket. Wipe the rubber door seal, as dirt in the seal can sometimes cause leakage. Take a look at the back left of the washer for water. If you encounter water, use less detergent, as you have an oversudsing condition. Also, ensure that the hose connections are tight at the washer and faucets and that the drain hose is correctly secured to the drain facility.
Ensure that the powder cord is secured into a functioning outlet if the washer appears dead. Check your fuse box and circuit breaker. Keep in mind that the first time you plug in your washer, a 20-second automatic check occurs, during which time you are not able to start a cycle. Also, check your water supply, because unless both hot and cold water are running in your home, the washer will not function.
Periodically remove the dispenser drawer and wipe it clean. Powder soup can sometimes clog the dispenser, which can cause water to leak out the front of the dispenser. Clean the water valve screens if they become clogged by turning off the water source, removing the water connection hoses from the upper back of the washer and using a brush to clean the screens. Run a "BasketClean" cycle at least once if you encounter a bad odor after not using the washer for a long time. In addition, switch to high-efficiency detergent.