I Can't See Anybody's Webcam on Yahoo Chat
Yahoo Chat is accessed through the Yahoo Messenger application. If you can't see anybody's webcam while chatting, it could be the result of an issue with the application or the other person's webcam. Contact Yahoo for assistance if you continue to experience webcam issues after troubleshooting.
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Web Browser Configuration
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Reset your Web browser's configuration if you are unable to see anyone's webcam in Yahoo chat. Yahoo recommends the use of Internet Explorer while using its Messenger application for optimal performance. Open an IE browser window and open “Internet Options” from the “Tools” menu. Click the “Advanced” tab, and then click “Reset.” Only check the “Delete Personal Settings” box. Click “Reset” to complete the process.
Update
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Update your Yahoo Messenger application if you continue to have problems with seeing video streams in Yahoo Chat. Newer versions of the application provide up-to-date software that contains fixes for previously identified issues. You can check for updates to the application through the Help menu. If an update is available, follow the on-screen prompts to download and install it on your computer. You will need to log in to your account again once the installation completes.
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Uninstall/Reinstall
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If you are still unable to see anybody's webcam in Yahoo Chat, uninstall the Messenger application. One of its files may be corrupted or damaged, which can cause video streaming problems. After uninstalling it, you can download the latest version of the Messenger software directly from the Yahoo website. When installation begins, follow the prompts. Log in to your account and access a chat room to determine if the issue is resolved.
Additional Troubleshooting
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If you are chatting one-on-one with someone in Yahoo Chat, the video streaming issue could be on his side. Ask the person to check his camera and settings. He can run the Yahoo Video and Voice Setup assistant to possibly resolve an issue with his camera. You should also check the status message in the window in which you are supposed to view his stream to determine if his camera is broadcasting. If the status message, says “Stopped,” ask him to start the broadcast.
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