How to Troubleshoot a Blinkx
Blinkx is a video search engine that supplies videos from a variety of sources. Occasionally, you may experience problems when you watch a video. You can troubleshoot most problems, including a frozen video player or an inability to view videos. Other problems, such as a non-responsive browser or videos that skip, are also resolvable. Troubleshooting the problems yourself can help you avoid waiting for a response from Blinkx technical support.
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Instructions
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Close any downloads or running applications if videos you are watching on Blinkx consistently stop or skip. A steady Internet connection is needed to watch videos on the site.
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Download and install the newest version of Adobe Flash Player on your computer if you cannot view videos. The software is available to download from the Adobe website. Follow the on-screen prompts to install the Flash player.
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Press the "Ctrl," "Alt" and "Del" keys at the same time if the browser is unresponsive when you attempt to start or stop a Blinkx video. Click "Start Task Manager," then click your browser's name. Click "End Task" to close the window. Open a new Web browser.
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Click the "F5" key to refresh your screen if the video player freezes while switching to the next video.
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Tips & Warnings
Contact Blinkx customer support if you continue to experience problems.
References
Resources
- Photo Credit Burke/Triolo Productions/Brand X Pictures/Getty Images
