EEOC stands for Equal Employment Opportunity Commission, which is an agency of the United States government. The mission of the EEOC is to ensure that no one discriminates against individuals based on their religion, race, creed, age, national origin or disability. The commission has also provided guidelines to employers regarding how to interview and hire new employees. An important part of these guidelines is that employers must ensure that their interview process does not have an adverse impact on the hiring of all protected groups of individuals.
Things You'll Need
- Copy of EEOC guidelines
- Prepared interview questions
- Interview outline
- Computer with Internet access
- Spreadsheet to track applications and resumes
- Resumes of candidates
- Applications for employment
Prepare all of your information. Gather prepared questions, tracking sheet and interview outline and also a list of illegal questions. Take all applications and resumes to your interview. Review any employment tests for legality and be certain none of these tests have any adverse impact on protected groups.
Review all information and procedures for conducting the interview. Discuss any questions with your human resources or legal departments. Role play practice interviews with your team and receive feedback on your performance.
Conduct the interview using all of your prepared questions. Ask the same questions of every applicant and allow ample time to interview everyone. Follow your interview outline and allow the applicant time to ask questions and receive answers.
Finalize all interview information, including applicant tracking sheets. File interview notes and report interview results with your human resources department. Secure resumes and applications from unauthorized access.
Report any possible problems to your human resources or legal departments. Describe any issues with these departments and provide supporting documentation as needed or requested.
Tips & Warnings
- Keep the interview to only business related questions.
- Keep the interview to the time line you told the applicant to expect.
- Conduct the interview in a quiet room.
- Do not allow interruptions of any kind during the interview.
- Inform the applicant about what to expect next in the interview process.
- Do not ask about arrest records.
- Do not ask about religious observances or habits.
- Questions about age are illegal.
- Questions about disabilities are illegal.
- Do not ask about medical history or illnesses.
- United States Equal Employment Opportunity Commission: Prohibited Employment Policies/Practices
- "The Extraordinary Leader";John H.Zenger & Joseph Folkman;2002
- "Good to Great"; Jim Collins; 2001