How to Fix the 'Oops DNS Error' on Google


The Google Chrome DNS error appears when the Web browser is unable to perform a DNS lookup to retrieve the IP for a website domain. When you receive this error, it typically means the DNS or IP settings on your computer are not configured properly, or you lost connection to your Internet service provider (ISP). You can take several steps to troubleshoot DNS issues.

  • Click the Windows "Start" button, and type "cmd" in the search text box. Press "Enter" to open the MS-DOS command line. Type "ping" where "" is any external domain, then press "Enter." This command tests your Internet connection, so you can identify if the problem stems from your own Internet connection or if the website is down temporarily.

  • Type "ipconfig /refresh," and press "Enter." This command renews your IP address from the Internet service provider. It also renews the DNS servers used to access the Internet. If an ISP's server is down, you receive another DNS server for your configurations. Try to access the website again.

  • Reboot your cable modem or DSL modem. Remove the power cable from the modem, wait approximately 10 seconds, and plug the power back in to the modem. The modem receives a new IP and DNS configuration settings. Attempt to access the site again.

  • Reboot your computer. If your network drivers fail or they crash, you are unable to access the Internet. Rebooting the computer fixes the issue and reloads the drivers and necessary software.

  • Re-install the Chrome browser. Re-installing the Chrome browser replaces any files that you accidentally deleted or damaged. After the software installs, try to access the website again.

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