iPod earbuds come standard with every iPod purchase. They are relatively inexpensive headphones that usually last one or two years. If they're dropped often, sat on or exposed to water, they will stop working sooner. There are a few troubleshooting steps to try before contacting Apple. If they're defective, Apple will likely replace or repair them for free.
Things You'll Need
- Device with 3.5-mm headphone jack
Unplug the headphones and plug them back in. If they're slightly disconnected one ear will cut out before the other. Make sure they're firmly plugged in.
Check the iPod's headphone jack for dirt, lint, or debris and clean it out gently with a toothpick. A clean jack ensures a clean connection with the headphones.
Listen to the headphones on another device. If they work on another device, the problem is with your iPod.
Contact Apple for a free replacement or repair if your earbuds are less than a year old.
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