How to Disarm a LoJack


LoJack is a vehicle recovery device operated by police departments. Unlike car alarms, which notify owners at the time of the theft, LoJack tracks the location of the car after the theft. LoJack systems are complex and should be installed and disarmed only by licensed LoJack technicians. Due to the small size of the unit, technicians have approximately 20 to 30 options when installing it in a car. This makes it difficult not only for thieves to find, but also those not trained. A nonprofessional can cause extensive and expensive damage to your vehicle trying to locate and remove the LoJack.

  • Locate your vehicle identification number (VIN). Check your dashboard, vehicle registration or LoJack card for the VIN.

  • Visit the LoJack website. Enter your zip code, vehicle type and make. Click “Find a Dealer.”

  • Call the dealer to set up an appointment to have your LoJack disarmed. There will be a fee for both the appointment and the removal of your LoJack. Alternatively, instead of working directly with the dealer, you can call LoJack Customer Service at 1-800-4-LoJack to make an appointment to disarm your LoJack. The customer service representative will provide the day and time as well as where to take your car.

  • Attend the appointment. Make sure you have your VIN. The technician will look at your car and provide an estimated cost of removal.

  • Pay the appointment and removal fees and wait while the technician disarms your LoJack.

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