How to Check an FTP Log on GoDaddy
GoDaddy is a privately held, U.S.-based company offering Internet-related products and services, including domain registration and Web hosting. If you use GoDaddy to host a website or multiple sites, you are likely aware that you can access logs containing information related to hosting site access and usage. By following a few simple steps, you can retrieve this information.
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Instructions
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Call GoDaddy customer care at 480-505-8877 and select the "Hosting Information" option from the automated prompts. Ask the customer care representative to submit or open a ticket to request your FTP log.
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Wait approximately three days for an email alert from GoDaddy announcing that a file has been loaded to the FTP File Manager.
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Log in to your GoDaddy account using the username and password you created when opening the account.
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Select the "My Account" tab located on the bold green bar near the top of the page. Locate "My Products" in the shaded list on the left side of the page and select "Hosting." Select the domain name of the hosted site by selecting "Launch" immediately to its right, which takes you to the "Hosting Control Center."
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Locate and select the large "FTP File Manager" tab located under the "Hosting Control Center" heading.
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Locate the file with the name that was sent to you in the email alert from GoDaddy. Select the file and open or download it using a word processing reader.
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Tips & Warnings
You can request logs for any time since you opened your account, but they are stored in 30-day increments. If you are looking for a log of specific activity, you will need to specify a time frame when opening the ticket.
