How to Inform a Client that an Employee Has Been Fired

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Writing the letter may take several attempts.
Writing the letter may take several attempts. (Image: Digital Vision./Photodisc/Getty Images)

Improperly handled employee terminations are often the cause of lawsuits and other difficult problems. As a result, managers and business owners often find that terminating an employee is hugely stressful. However, handling the situation professionally will help you maintain business continuity and may even result in better service for your client. Most of the rules are common-sense oriented, but make sure to review your company handbook just in case.

Things You'll Need

  • Employee file, including termination letter
  • Date of employee termination
  • Contact information of employee's clients

Tips & Warnings

  • Consult an attorney if the employee has engaged in illegal activity that may cause the client to become involved -- for example, if the employee was engaged in fraudulent activity. Keep it classy and brief; imagine how you would want to be treated.
  • Do not say too much about why the employee was terminated, as it may result in a lawsuit.

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