How to Change SIM Cards in a Palm Pre


A SIM card is a fingernail-sized memory card that contains information related to your mobile phone account. It is a requirement for placing calls on an AT&T Wireless phone such as the Palm Pre Plus. If you have purchased a new or secondhand Palm Pre Plus and find you're unable to use it for anything other than emergency calls, the phone probably has the previous user's SIM card installed -- or no SIM card at all. Remove the original SIM card and install your own to use the phone.

  • Push the power button in the top-right corner of the Palm Pre Plus until a prompt appears on the screen. Use your finger to drag the on-screen slider up, triggering the phone to shut off.

  • Position the Palm Pre Plus so that the bottom faces you. You should see a small button. Push the button to unlock the phone's back panel and widen the seam between it and the body of the phone.

  • Place a fingernail in the seam and move it along one side of the Palm Pre Plus until you hear a click. Repeat this step, moving your fingernail along the other side of the phone until it clicks again. Lift the panel away from the phone.

  • Lift the pull tab on the top edge of the battery to remove it from its compartment.

  • Push the original SIM card up to slide it out from under the metal retainer.

  • Slide the replacement SIM card under the retainer, with the beveled edge of the card facing the top of the phone and the metal contacts facing down.

  • Return the battery to its original position.

  • Place the back panel over the battery, making sure that it is centered.

  • Push the top-left and top-right corners of the panel down unti you hear two clicks.

  • Push the right and left sides of the panel down until you hear two more clicks.

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  • Photo Credit Ethan Miller/Getty Images News/Getty Images
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