How to Check Your StarHub Balance

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StarHub, a Singapore-based communication company, offers customers and business clients services ranging from telecommunications to cable TV. Its GREEN Prepaid SIM service gives users the option of paying ahead of time or wiring funds directly to their StarHub account. To check your balance, enter a few simple characters into your phone or call the toll-free hotline available 24 hours a day.

  • Call the toll-free, 24-hour hotline at 9850-0000 and enter your telephone number and account number to find out your remaining pre-paid balance or other information, such as payment date and remaining SMS messaging amounts.

  • Enter " *113# " into your phone and press the "Call" button to find out your current prepaid remaining balance. An SMS message will appear with your remaining balance and expiration date.

  • Find out your over-usage rate by entering " *116# " and pressing the "Call" button. An SMS message will appear with the initial prepaid deposit and any additional amount of money you owe due to over-usage charges.

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