By
eHow Personal Finance Editor
Difficulty: Moderately Easy
Things You’ll Need:
Step1
Identify incorrect charges.
Step2
Contact the merchant directly if the charge amount is incorrect. Explain the situation and ask the merchant to correct it.
Step3
Contact your credit card company if the merchant is unable or unwilling to assist you. Tell the credit card company you would like to dispute a charge on your account.
Step4
Give your information to the credit card company over the phone. Some companies will send you a form to complete, sign and return. These forms often require an explanation of the situation, as well as copies of any receipts.
Step5
Wait to hear the resolution. Your credit card company is obligated to respond to you within 30 days of receiving your completed form.