How to Repair a MagicJack

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The MagicJack became popular as a way to save money on phone service, but you will not get much value from your MagicJack if it stops working. Luckily, when people have a problem with their MagicJack, the problem can be repaired by a simple update to the MagicJack software. The process of updating your MagicJack software doesn't take long and is completely free.

  • Plug the MagicJack into a USB port firmly on your computer. Make sure it is completely plugged in.

  • Navigate to the MagicJack website and click on the link box labeled "Click Here" to initiate the download for the MagicJack software update.

  • Click "Run" on the download menu that appears. Wait for the software to finish updating. After the download is finished, double-click the file from your desktop that the MagicJack will load.

  • Run the update software and complete the directions prompted on the screen. After completing the update, unplug the MagicJack and wait 15 seconds, then plug it back in.

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