How to Cancel CompuServe Internet Service

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CompuServe is one of the original online service providers, with its first online services appearing back in 1980. In 1998, CompuServe was purchased by America Online, becoming a full-fledged Internet service provider (ISP). CompuServe provides dial-up Internet service. If you've decided it's time to upgrade to broadband or you simply no longer need your CompuServe service, you can cancel your account either by phone or by mail.

By Phone

  • Call CompuServe's customer service number at 1-800-848-8990.

  • Inform the CompuServe representative that you'd like to close your account.

  • Provide the information the CompuServe representative needs, including your name, phone number, address and account information. Refer to your latest bill for your account number.

By Mail

  • Write a short letter clearly stating that you want to cancel your CompuServe account. Include your name, address and phone number.

  • If you use CompuServe Classic, provide your account number. If you use CompuServe 2000, provide your member name.

  • Address your envelope to CompuServe Interactive Services, Inc., Computer Service Department, P.O. Box 17100, Jacksonville, Florida 32245-7100.

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