How to Reinstall Firmware on a Sansa E250

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The Sansa e250 is a portable multimedia player from the e200 series of SanDisk devices. The player is capable of displaying photos and playing digital audio and video files. It also features a 1.8-inch color screen, voice recorder, FM tuner and microSD card expansion slot. Firmware is software that is installed on the device and controls how the player works. If the firmware becomes corrupt or files are missing, it may be necessary to reinstall the firmware of the Sansa e250.

  • Verify the hardware version of your Sansa E25 player. Turn on your device. The Main menu appears. Go to "Settings" and then "System Info" from the Main menu. The hardware version is listed. You will either have an e200v1 or e200v2 hardware version. Download the appropriate firmware version from the bottom of the Sansa e200 Firmware page (see Resources). Save the firmware file to your desktop.

  • Extract the .zip firmware file to your desktop.

  • Change the device mode on your player. Go to "Settings" and then "USB Mode." Select "MSC."

  • Attach your Sansa E250 music player to your computer using the USB cable that came packaged with your device. Insert one end of the cable into your E250 and the other end into an open USB port on your computer.

  • Click the "Start" icon located in the lower-left corner of your screen. Click "Computer." The player shows up as a drive under "Devices with Removable Storage."

  • Double-click the drive letter of your player. The computer displays the contents of the player.

  • Copy and paste the firmware files you extracted in Step 2 into the Sansa drive. Right-click the files and select "Copy." Click inside the drive of your player, right-click and select "Paste."

  • Disconnect the player from your computer. A message indicating the firmware install is complete appears on your device and then will automatically turn off.

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