How to Check My New York EBT

Check your EBT balances frequently so you can budget your benefits to last the month.

Checking your New York EBT balance is a simple task. The state pays cash and food stamp benefits monthly through an Electronic Benefit Transfer card. You can check the balances on an EBT card in four ways: by phone, online, at an ATM or at a grocery store.

Instructions

Checking your balance

1. Have your EBT card and PIN ready when you check your balances.

2. Call the Customer Service help line at 888-328-6399 to check your balance by phone. A recording will prompt you to enter your card number and PIN to get balance information.

3. Log in to https://www.ebtaccount.jpmorgan.com/JPM_EFS/ using your card number and PIN or user ID and password. When you log in, you will be able to see your cash and food stamp balances.

4. Use your card at any ATM that displays an EBT logo. You will be directed to enter your PIN. Once you have done so, you can check your account balances.

5. Ask the cashier at a grocery store to check your account balances for you. The cashier will instruct you to swipe your card and enter your PIN.

Tips & Warnings

• Do not share your PIN with anyone and never let anyone borrow your EBT card.

References

• Office of Temporary Disability Assistance; Electronic Benefits Transfer; 2008