How to Reset Your Voice Mail Password Without a Passcode

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Voice mail saves you from having to take calls under inconvenient circumstances, but you still need to check your messages. If you've forgotten your voice mail password, you may not be able to get into your voice mail box. Most carriers offer several options for resetting your voice mail password, even if you don't have your passcode. Once you reset your passcode, you can log in to your voice mail box and access your messages.

  • Call the voice mail box from the phone with the same number. The voice mail system usually does not make you enter a passcode if you are calling from the phone attached to the number.

  • Call your phone company, and reset the passcode. Some carriers have an automated menu that will allow you to reset the code. If there's no option to reset the voice mail passcode in the menu, speak to a customer representative. Customer service can reset the passcode for you.

  • Log in to your account on your carrier's website. Many carriers have the option of resetting the voice mail passcode online. Try looking under a "Support" or "Services" section.

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