The Cisco Unified IP Phone 7941 is used by offices around the U.S. It's a device with numerous, easy-to-learn features that allow a person to put calls on hold, transfer calls, forward calls, access voicemail messages and conference with numerous people on one call.
Putting a Call on Hold
Press the "Hold" key, which is one of the four just below the screen.
Look to make sure the line you want to access is highlighted on the screen.
Press the "Resume" button. This is the same button that was used for the hold. A description for each of the four buttons is at the bottom of the phone's screen.
Push the "Transfer" button. It is one of the four just below the screen.
Enter the extension needed; then wait for the transfer recipient to answer.
Press "Transfer" button once again.
The Call Forwarding Feature
Press the call forwarding button, "CFwdAll," which is one of the four buttons just below the screen, without picking up the handset. The phone will beep twice.
Enter the phone number or extension where you'd like your calls to go. The phone will beep one more time.
Cancel call forwarding by once again hitting the "CFwdAll" button.
Voice Message Feature
Press the message button, which is the button with the envelope icon. Voice instructions will take you through the steps to leave a voicemail greeting. The red light on the handset will flash and an indicator will appear in the right-hand corner of the screen when there's a message.
Retrieve messages by pressing the same message button on the right side of the phone.
Follow the voice instructions.
Call your first party, and when he has answered, press the "Confrn" key, which is one of the four buttons just below the screen. The "More" button, also one of the four main buttons, might have to be pressed first.
Call the second person.
Press the "Confrn" key (or press "More" first) once again. Repeat the same steps to add anyone else.