Download and install the Blackberry Desktop Manager software onto your computer. (See Resources.)
The JVM error code 102 on your Blackberry smart phone means that there are problems with your phone's .cod files. The JVM 102 error causes the phone to reset when booting. This creates a boot cycle and the phone will not be able to make calls. You can fix this error yourself, but the phone will have to be wiped of all its data. Once the phone is wiped of its data, you will be able to restore it back to working order.
Things You'll Need
- Blackberry Desktop Manager
Connect your Blackberry to your computer through the USB cable that came with the Blackberry.
Open the Blackberry Desktop Manager software and run the Java Commander. Go to option 5 and run the process to wipe your Blackberry.
Go to the application loader in the BDM and click the "Blackberry" box. Click the firmware that you want to load onto your Blackberry.
Click the "Install" button to reload your operating system.
- Photo Credit pda palm image by Rich Johnson from Fotolia.com
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