How to File a Complaint Against Washington Mutual
Washington Mutual was a prominent savings and loan institution until it went bankrupt in September 2008. When the company ran into trouble, including a large run on bank assets, the Office of Thrift Supervision and Federal Deposit Insurance Corporation forced the sale of all Washington Mutual assets by holding a secret auction. JPMorganChase was the highest bidder and won the secret auction, and became the owner of all the former Washington Mutual assets. With $307 million in assets, the Washington Mutual bankruptcy was the largest bank failure in history.
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Instructions
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Contact Chase Bank. When JP Morgan Chase acquired Washington Mutual, they acquired all assets as well as all liabilities. That could include any liability that arose out of any problems with your relationship with Washington Mutual. Chase Bank took over all depositor relationships from Washington Mutual. You may be able to reach a favorable agreement with Chase Bank without filing a complaint externally.
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Complain to the Better Business Bureau. The BBB provides an informal network and forum for the settlement of business disputes at the local level. Companies do not want to have excessive complaints with the BBB and local branches, especially, can be sensitive to any complaints to the BBB.
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Call or write the Office of Thrift Supervision. This is the federal regulator that oversees the savings and loan industry and federal savings banks and is the federal regulator that oversaw the liquidation of Washington Mutual.
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