How to Troubleshoot a Gateway PC That Has No Signal to the Monitor

Gateway PC monitor issues can usually be easily resolved.

Gateway PCs, like a number of other desktops, can have a number of monitor issues. One of the most common issues, or error messages, is the "No Signal" message or a black screen. There are a few quick ways to troubleshoot this problem and resolve the issue without technical support.

Things You'll Need

• Flashlight

Instructions

1. Verify that the computer is turned on by making sure the power indicator is lit.

2. Verify that the computer is not in an energy-saving mode, such as sleep-mode. Press any key on the computer's keyboard or move the mouse to wake the computer from sleep-mode.

3. Verify that the monitor cable is properly attached to the monitor port on the computer.

4. Check the monitor cable for cracks or damage. Using a flashlight can help you identify any damage to the cable.

Tips & Warnings

• If the problem is not resolved by troubleshooting, contact the support department on the Gateway website.

References

• Gateway: Support Documents