How Do I Check My Visa Account Balance Online?

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Visa partners with banks like Chase to offer credit cards.
Visa partners with banks like Chase to offer credit cards. (Image: Bryan Thomas/Getty Images News/Getty Images)

While it does not offer credit cards directly to consumers, Visa does partner with banks, financial institutions and credit unions to offer Visa-branded credit and debit cards. As a Visa credit card holder, you can check your account balance online. You can also check Visa gift card and prepaid card balances online.

Find the Issuing Bank

To check your Visa credit or debit card balance online, start by finding the issuing bank’s website. Most cards include the customer service phone number and website on the back of the card. You can also visit the Visa personal card website to find a link to each issuer’s website. The credit card issuer's contact information is usually included with the materials you receive when opening the card.

Sign Up for Online Account

Before you can log in and check your balance, you must sign up for an online account through that bank or credit union. Registering for an online account requires the card number, three-digit code on the back, a valid email address and a password. Chase, for example, asks for the card number, your Social Security number and a user ID. Once logged in, you can often find your balance on the home page of your account. Otherwise, find a link for “check balance” or “view account balance.”

Gift Cards

Visa also collaborates with banks and credit unions to offer gift cards and prepaid cards. Most gift and prepaid card issuers include the websites on the back of the card where you can check the balance of your card. The information you need to access your online account varies depending on the issuer and can include the card number, three-digit code on the back of the card and your email address. For example, the Visa gift card from TD Bank simply requires the first six digits of the card to log in and check your balance, while the Wells Fargo card requires the full card number and the three digits on the back.

Prepaid Cards

If you have a Visa prepaid card, you can check your balance online by visiting the issuing institution’s website. The website is listed on the back of the card, or you can view the list of all issuing banks from the Visa prepaid card website. From the issuing bank’s website, log into your account and the balance is usually displayed on the main page. If you don’t have an online account, you can sign up for one by providing your email address and creating a log-in and password. For example, the first time you want to log in, the AchieveCard Visa requires you to enter your card number and then prompts you to choose a log-in and password.

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