How to Fix Problems With the Epson Stylus Color Printer 640

The Epson Stylus 640 normally prints both text and graphics in either black and white or color using inkjet technology. While using the printer, you may notice the hardware stops working correctly or an error message appears on the computer's screen. You can troubleshoot the problem yourself instead of sending it away for servicing and save yourself the inconvenience of being without the printer.

Instructions

Does Not Pick Up Paper

1. Depress the "Load/Eject" button on the printer's control panel. Wait to see if the printer will then pick up the paper.

2. Remove the paper from the input tray and examine it for damage such as wrinkles, tears or creases. Remove any damaged paper and then load it into the paper tray, pushing it until it stops.

3. Adjust the paper guides so they touch the edge of the paper stack without bowing it. Turn the printer off and then on again if the "Paper Out" is still flashing.

4. Remove the printer cable from both the printer and computer. Inspect the ends of the cable for any pieces of clear packing material, then plug the cable securely into both devices.

5. Depress the "Load/Eject" button again. If the paper still does not feed, take the printer to a repair shop.

192 Error on an iMac

1. Click on "File" at the main screen. Click on "Find" in the menu that appears.

2. Type "Epson" into the blank box, then click on the "Find" button. Highlight all of the Epson files and drag them to the "Trash" icon to delete them.

3. Reboot the system. Open your web browser and navigate to Epson's home page.

4. Click on "Drivers and Support" then "Printers and Multifunction" at the top of the page. Select "Single-Function Ink Jet" then select the Epson Stylus 640 from the list.

5. Click on "Macintosh" under "Drivers and Downloads" and select the download for your computer's operating system. Download the software, then open the folder and double-click on the "Installer" icon.

Will Not Connect in Windows 7

1. Click on the Windows icon at the bottom left corner of the screen. Click on the "Devices and Printers" icon.

2. Right-click on the Stylus 640's icon. Select "Printer Properties" from the menu that pops up.

3. Select the tab labeled "Ports" in the new window. Click on the box next to "LPT1" so no check mark appears.

4. Click on the box next to the USB port you have plugged the printer into so a check mark appears in it. Select "Apply" to save the settings.

References

• Epson: The Printer Won't Feed Paper
• Epson: I'm Getting a 192 Error
• Epson: Hardware Wizard Fails to Install the Windows 7 Driver