How Do I Mute My Phone During a Conference Call

Do you know how to mute?

Using proper etiquette while on a conference call is important, like muting your phone when noise can interrupt the conversation. This is especially true if the conference call takes place somewhere other than your office. Being able to mute your phone properly can keep the conversation going while you deal with other tasks.

Instructions

1. Read your phone's instruction manual to learn about your phone. This prevents you from entering the wrong commands during the call. Most business phones come with mute buttons.

2. Press the mute button during a conference call when there is a lot of noise. You can continue to listen to the conversation.

3. Press the mute button again as soon as the distraction is gone, or when you have something to add to the conversation. Forgetting to do this will make it seem as though you aren't there or aren't paying attention.

4. Avoid using cell phones during conference calls, but if you have to use one, familiarize yourself with your particular model's mute function before the conference call begins. Typically, the mute option will appear above the soft key you need to press.

Tips & Warnings

• Do not announce when you are going to press the mute button. The entire point of this option is to prevent any interruptions.

• Put the conference call on speaker if you are in a quiet place. This will give you more ability to navigate your office.

• If you need to take a drink or eat something, this is a good time for the mute button. A phone can amplify these sounds and disrupt the conversation.

• Do not mistake the hold button for the mute button. Many business phones have music or a certain tone that sounds when the line is put on hold. If you press the hold button instead of the mute button, your mistake will interrupt the conversation.

References

• Query Cat: How do I Mute my Phone?
• Management For The Rest Of Us: Conference Call Etiquette
• GIS Lounge: Conference Call Etiquette