How to Fix a Locked Computer

A locked PC can mean all types of headaches and it might require an expensive trip to the computer repair shop. The method for coping with a locked PC varies depending on how your PC became locked in the first place. Generally speaking, there are two ways to lock a computer: setting a password and forgetting it, or incorrectly recording or remembering the password. Either way effectively bars the user from accessing the computer.

Things You'll Need

  • Computer operating manual
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Instructions

    • 1

      Contact a customer service representative from your computer manufacturer if you have accidentally locked yourself out of the computer by setting a password in BIOS. BIOS is the basic operating system on all machines, necessary for proper functioning of your hardware. Your manufacturer may be able to provide you with a "master password," which is a backdoor password that you can use to access the machine.

    • 2

      Read your operating manual to find the location of the BIOS jumper if you have locked your computer with a BIOS password. The BIOS jumper is a physical jumper on the computer's main board that can reset the entire BIOS, unlocking the computer. Simply open your case, pull the jumper off with your fingers or tweezers, and place the jumper in the "clear" position (as indicated by your specific operating manual) to unlock the computer.

    • 3

      Invest in password removal software if your computer is locked due to a forgotten Windows password. This software can remove the existing password on your machine, unlocking it for a reasonable price.

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