How to Obtain a Toll Free Number for My Business
A toll-free number is a money maker for most businesses. It reduces perceived geographic distance, reduces the financial onus on the customer and broadcasts a willingness to offer service. These toll-free numbers are very easy to obtain, with a low price that even the most bare-bones business owner can afford. Getting a toll-free number is a quick step that can leave a positive impression in the minds of your clients.
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Things You'll Need
- Computer with Internet access
- Business phone line
- Debit or credit card
- Phone numbers for call forwarding set-up
Instructions
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Comparison shop the many toll-free number services available on the Internet today. Most large phone companies also offer toll-free number services, and may be better for a business with a large call volume. Anita Campbell, editor of the Small Business Trends blog, notes that "a competitive toll-free service plan might go for as little as $10 a month...and less than five cents per minute for incoming calls on your toll-free line."
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Decide what format you'd like the number to be. Some businesses, like 1-800-CONTACTS, depend on their number to supply branding. Since custom vanity numbers cost extra, consider whether this is a necessary expenditure.
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Decide if you'll need international access on your toll-free number. Many businesses opt to restrict their toll-free numbers from foreign callers due to the high fees. If you don't have much international clientele, restrict your number to U.S. customers only.
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Sign-up on the toll-free number website. Use your credit or debit card to set up monthly payments, or pay for a block of time upfront. You'll need to supply your business information and phone number to register.
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Sign in and set up your phone service. Many services allow for call forwarding to one or more phone numbers, and can even set up a virtual operator system that can route calls to different people. You'll also have the option to set up voice mail and times to re-route the number after closing.
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Tips & Warnings
Think about using an VoIP provider like Vonage or RingCentral for your toll-free number. Big companies like AT&T top the price range, while VoIP services offer lots of perks like "auto-attendants, unlimited extensions, unlimited voice mail and the option to customize a personalized message or music when a caller is placed on hold," according to Toll Free Comparison.
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Comments
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Judith Kecks
Oct 19, 2010
If you wanted to have international access for your toll free number then you may want to consider using UIFN (Universal International Freephone Number).
