How to Tell if There Is Water Damage to a Verizon Phone

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Your Verizon phone won't turn on or it suddenly doesn't seem to function properly. You have a sinking feeling that your phone may have water damage from a recent trip to the beach, a rainstorm, falling into a glass of liquid, or going through your laundry's last wash cycle. You can easily determine if your cell phone has water damage by determining the color of the liquid damage indicator sticker found on your phone.

Things You'll Need

  • Verizon cell phone
  • Phillips screwdriver, small head
  • Power off your cell phone.

  • Remove the casing from the back of your phone. Use a small head Phillips screwdriver or push clips in to release casing (depending on your model). The back should slide or pop off.

  • Remove the battery from the compartment.

  • Locate the water (liquid) damage indicator sticker. The sticker will be a small white circle, rectangle, or square typically the size of a pencil eraser head. The sticker may be found under the battery, on the plastic edge of the battery compartment, or on the battery itself.

  • Look for a change in color on the indicator sticker. If the sticker is white, there is no water damage. If the sticker has changed to a solid color such as pink, red, or purple, the phone has water damage.

Tips & Warnings

  • Water damage will typically void the warranty of your phone. Cell phone carriers often offer an additional protection plan that will cover your phone from accidental damage. Verizon offers the Total Equipment Coverage that will cover the replacement of your phone if you experience water damage.

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