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Step 1
Turn your computer off and restart your computer in safe mode. You can do this by pressing F10 as you are turning your computer on.
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Step 2
Log on to Windows using an account different from the one with the administrator password that you cannot remember.
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Step 3
Click "Start" in the lower-left corner of your desktop and and click "Run."
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Step 4
Type "controluserpasswords2" into the open text box and click "OK" or press "Enter."
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Step 5
Click the tab for your administrator account in the pop-up menu and click "Reset Password."
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Step 6
Enter a new password and enter it a second time into the "Confirm" box. Select "OK" and your password will be reset.













