How to Return Something to a Store. Returning something to a store can be simple or time-consuming, depending on that store's policy. Know the procedures before you make your purchase.
Find the sales receipt for the item you wish to return.
Take the item and the receipt to the store with you.
At the store, ask where items to be returned should be taken.
Present the receipt and the item to the cashier or customer service representative.
Declare your reason for the return.
Request an exchange, store credit, credit card credit or cash.
Follow the procedure as explained by the cashier or customer service representative.