How to Be an Effective Condo Board Member

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You were elected. You’ve made the commitment. Now, you hope to not only do a good job as a member of your condominium’s board, but also to be effective in serving your fellow homeowners’ needs -- and, at the same time, in assuring the fiscal and physical state of your condominium.

How to Be an Effective Condo Board Member

Start by making sure that you, as a condo board member, are protected by D&O (directors' and officers') insurance in case a disgruntled resident files a lawsuit.

Plan to attend all meetings of the condo board, as well as general meetings open to all residents.

Make sure that general meetings are announced well ahead of time, have an agenda that is followed, and have enough residents present to make up a quorum on any issues requiring a vote.

Meet personally with — and be able to recognize and call by name — as many residents as possible.

Make sure that you are candid and forthcoming with residents about decisions the board makes. This can best be done through an interactive website.

Stay in close contact with the condominium’s management company. It is not sufficient to hire a company and assume that its employees will automatically perform the job they were hired to do. For example, check to make sure that the building is in good repair, the bills are being paid and routine and emergency maintenance jobs are attended to in a timely manner.

Do whatever is necessary to ensure the safety and security of the condominium residents.

Develop an understanding of the condominium’s financial state, and help ensure that the building’s reserves are being appropriately built and used. Be prepared to discuss with residents any financial concerns.

Be available to residents. You agreed to serve in this position, and residents should be able to find you — either by phone or email — and to receive a prompt reply to their concerns.

Be available to realtors who may wish to have you answer questions from potential buyers.

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